Shipping Policy

Last Updated: September 8, 2026

Rivalclub provides free shipping on all orders.

This Shipping Policy explains our order processing and estimated delivery timeframes.

1. Free Shipping

Free shipping is available on all orders.

No minimum purchase amount is required to qualify for free standard shipping.

2. Order Processing Time

Orders typically require 3 – 5 business days to be processed before they are shipped.

Processing time includes order verification, preparation, quality checking, and packaging.

Business days generally exclude weekends and U.S. federal holidays.

3. Domestic Shipping — United States

For orders shipped within the United States:

Processing Time: 3 – 5 business days
Estimated Shipping Time: 5 – 10 business days

The estimated delivery timeframe begins after the order has completed processing and has been shipped.

Please note that delivery estimates are estimates and are not guaranteed delivery dates.

4. Tracking Information

When tracking information is available, it may be provided to you after your order has been shipped.

Tracking information may require some time to become active after the carrier receives and scans the package.

5. Delivery Delays

Delivery times may occasionally be affected by circumstances outside our reasonable control, including:

  • Carrier delays.
  • Severe weather.
  • Holidays and peak shipping periods.
  • Incorrect or incomplete shipping information.
  • Transportation disruptions.
  • Other unforeseen circumstances.

If a package is delayed, please contact us and we will assist you in checking the available shipment information.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order cannot be delivered because the shipping information provided at checkout is incorrect or incomplete, please contact us as soon as possible.

7. Contact Information

For questions regarding shipping or an existing order:

Rivalclub
525 Lincoln Rd
Miami Beach, FL 33139
United States

Email: contact@rivalclub.locker

Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM ET