Privacy Policy

Last Updated: September 8, 2026

Rivalclub ("Rivalclub," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with our services, we may collect information such as:

  • Name
  • Email address
  • Billing and shipping address
  • Order information
  • Payment-related information necessary to process your purchase
  • Information you provide when contacting customer support
  • Website usage and technical information, such as browser type, device information, and IP address

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders.
  • Arrange shipping and delivery.
  • Process payments and transactions.
  • Communicate with you about your order.
  • Respond to customer service requests.
  • Process returns and refunds.
  • Improve our website, products, and customer experience.
  • Prevent fraud, unauthorized activity, and security issues.
  • Comply with applicable legal obligations.

3. Payment Information

Payments may be processed through third-party payment service providers.

Rivalclub does not need to directly store your complete payment card information to process an order. Payment information may be handled by the applicable payment processor according to its own privacy and security policies.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website usage, and improve the shopping experience.

You may be able to manage cookie preferences through your browser settings.

5. Sharing of Information

We may share necessary information with trusted service providers that help us operate our business, including providers involved in:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website hosting and technology
  • Customer support
  • Website analytics and security

We do not sell your personal information for money.

6. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Choices

You may contact us regarding personal information associated with your orders or interactions with Rivalclub.

You may also unsubscribe from promotional communications where an unsubscribe option is provided.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children under the age of 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Information

If you have questions regarding this Privacy Policy, please contact us:

Rivalclub
525 Lincoln Rd
Miami Beach, FL 33139
United States

Email: contact@rivalclub.locker

Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM ET